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At Shay Tirecraft, we take pride in offering the best customer experience to Berwick, NS, Wolfville, NS and Aylesford, NS. We strive to provide our customers with the best experience possible each visit.
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4241 Highway 1 Berwick, NS B0P 1E0 Phone: (902) 538-1155
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Great Service. Didn’t have wait wait they came to me not like the place down the road where I had to wait because they had 2 workers one the looked after the e-bike department was on phones so I waited 15 minutes still on phone so I left and came to u guys great service love my e-bike.
This morning (May 25th , 2024) I drove to Berwick to have my summer tires replaced. I had been told last fall that they would need to be replaced. I went for a run in Berwick while I waited my tire replacement. While running I received a call from service representative Mike. He told me my current tires had another season in them and they were perfectly fine. I told him that another representative had told me last fall that they would need to be replaced. He said they were all good. Perhaps it was a paperwork error last fall, I thought. Anyway, I returned to Shay after my run and they charged me nothing for the work to take current tires off and putting them back on, I thanked Mike for the honesty of Shay Tires. I am bringing them all coffee and doughnuts in the fall when I get my winters put back on. I am thoroughly impressed with the professionalism and honesty of Shay Tire and very grateful for a service representative such as Mike. Kudos to all of you at Shay Tires.
The service and support from the team at Shay Tire was excellent. As visitors from HRM, we had no appointment but we were quickly fitted in to the schedule. The damage sustained by hitting a pothole was quickly found and new tire fitted. All the way through the process the team kept me aware of what they were recommending and offered me choices, which was great. If anyone has a problem with a tire, I would definitely recommend calling Allan and the team here.
Absolutely amazing service. Ashley and the other staff all took the time to help me out. I'm new to the province and needed to get the provincial inspection. Turned out we needed a windshield replaced, Ashley and the staff took care of everything, got the windshield replaced the same day and managed all the insurance details so I didn't have to. I understand this level of service isn't always possible since it depends on the availability of the contractor who does the glass but the seamlessness of the process was fantastic. I also had questions about tires and wheels for a different vehicle and a gentleman whose name I unfortunately didn't get, spent several minutes patiently helping me out. I'm thrilled to have found a place where service is obviously a priority and I'm glad there's a reliable trustworthy automotive service company close to me.
The staff went out of their way to advise me about what my tire options are for my vehicle so I could make an informed choice of tires that are suitable for my application. They also gave me a ride to & from work while my car was in the shop. I am happy with the service and my new Hercules tires. :)
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